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Emergency

Ambulance care assistant

Ambulance care assistants take patients to and from hospital for appointments.

Annual Salary

£24,000 to £26,000

Average UK salary in 2023 was £34,963
(source Office for National Statistics)

Working hours

40 to 45 a week

You could work: evenings / weekends / bank holidays; on shifts

5.4%
Future employment

There will be 5.4% more Ambulance care assistant jobs in 2027.

Day to day tasks

In this role you could:

  • lift and help patients in and out of the ambulance
  • settle patients back at home after their appointments
  • use a radio to keep in touch with the ambulance control room
  • check and maintain the ambulance and its equipment
  • keep accurate records of journeys

Working environment

You may need to wear a uniform.

You could work on an ambulance.

Your working environment may be physically and emotionally demanding.

You can get into this job through:

  • a college course
  • an apprenticeship
  • applying directly
College

A college course might give you some of the knowledge and skills required to be an ambulance care assistant.

You could take a level 2 certificate in health and social care or a T Level in health.

Entry requirements

You may need:

  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T Level
For more information
  • equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
  • funding advice|https://www.gov.uk/further-education-courses/financial-help
  • guide to T Levels|https://www.tlevels.gov.uk/
  • search for courses|/find-a-course
Apprenticeship

You could also become an ambulance care assistant by taking an ambulance support worker advanced apprenticeship.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
For more information
  • equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
  • guide to apprenticeships|https://www.gov.uk/apprenticeships-guide
Volunteering and work experience

You might find it useful to have some health or social care experience before applying for a job. For example, you could volunteer with:

Direct application

You can apply directly for jobs. You'll need to:

  • have driving experience
  • use a sat nav, map or know the local area
  • have experience working with disabled or elderly people

Some ambulance services may ask you for 4 GCSEs, including English, maths and a science at grades 9 to 4 (A* to C), or equivalent.

You might need an extra driving qualification for larger vehicles and carrying passengers if you passed your test after 1996.

Requirements and restrictions

You'll need to:

More information

Further information

You can find out about becoming an ambulance care assistant from Health Careers.

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With experience, you could:become a team leader or supervisor; become an emergency care assistant or apply to be a student paramedic; move into personnel, training, health and safety or operations management

Skills required and how your skills match up

What skills are required?

You'll need:

  • sensitivity and understanding
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • customer service skills
  • the ability to work well with others
  • the ability to accept criticism and work well under pressure
  • excellent verbal communication skills
  • thinking and reasoning skills
  • to be able to carry out basic tasks on a computer or hand-held device
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