Admin, HR, legal

Admin assistant

Admin assistants give support to offices by organising meetings, typing documents and updating computer records.

Annual Salary

£14,000 to £30,000

Average UK salary in 2018 was £29,588 (source Office for Statistics)

Working hours

35 to 40

1%
Future employment

There will be 1% fewer Admin assistant jobs in 2024.
In your local area

What's it all about?

In this role you could be:

  • dealing with queries on the phone, by email and social media
  • greeting visitors at reception
  • typing letters and reports
  • updating computer records
  • printing and photocopying
  • ordering supplies
  • setting up meetings and taking notes during them
  • making travel arrangements for staff

You can get into this job through:

  • a college course
  • an apprenticeship
  • working towards this role
  • applying directly

College

You could do a college course, which would teach you some of the skills and knowledge you need in this job. Relevant subjects include a Level 2 or 3 Diploma in Business and Administration.

You'll usually need:

  • 2 or more GCSEs at grades 9 to 3 (A* to D) for a level 2 course
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) for a level 3 course

Apprenticeship

You could get into this job through an intermediate apprenticeship in business administration or a business administrator advanced apprenticeship.

You'll usually need:

  • some GCSEs, usually including English and maths, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), including English and maths, for an advanced apprenticeship

Entry requirements vary between employers.

Some employers may expect you to have:

  • GCSEs at grades 9 to 4 (A* to C) or equivalent, including maths and English
  • telephone, typing or IT skills

Work

Experience of temping could lead to a permanent job. Qualifications in business administration may also help.

£14,000 to £30,000

Starter salary: £14,000 to £18,000

Experienced salary: £19,000 to £23,000

These figures are a guide.

35 to 40

You'll usually work 35 to 40 hours a week, Monday to Friday. You'll work in an office at a computer.

With experience, you could progress from admin assistant to supervisor or office manager. You could also move into other departments such as IT or accounting.

With further training, you could specialise in an area like legal, financial or medical administration.

Skills required and how your skills match up

What skills are required?

You'll need:

  • administration skills
  • to be thorough and pay attention to detail
  • the ability to work well with others
  • the ability to work on your own
  • sensitivity and understanding
  • to be flexible and open to change
  • excellent verbal communication skills
  • customer service skills
  • to be able to use a computer and the main software packages competently
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