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Transport

Postperson

A postperson collects, sorts and delivers letters and packages to homes and businesses.

Annual Salary

£16,000 to £25,000

Average UK salary in 2023 was £34,963
(source Office for National Statistics)

Working hours

30 to 43 a week

You could work: early mornings;

0.3%
Future employment

There will be 0.3% more Postperson jobs in 2027.

Day to day tasks

As part of your day-to-day duties, you may:

  • sort the mail for your route, by hand or using machinery
  • load and unload delivery vans
  • walk for up to 6 hours a day to deliver mail
  • use a hand-held computer device to get customer signatures
  • pick up mail from post boxes, post offices and businesses
  • deal with wrongly addressed or returned mail
  • move mail to and from processing centres, delivery offices, railway stations and airports

Working environment

You may need to wear a uniform.

You could work from a vehicle or on the road.

Your working environment may be physically active and outdoors in all weathers.

You can get into this job through:

  • an apprenticeship
  • working towards this role
  • applying directly
Apprenticeship

You could do an express delivery operative intermediate apprenticeship, if you want to work as a postperson with driving and collections duties.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
For more information
  • guide to apprenticeships|https://www.gov.uk/apprenticeships-guide
  • equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
Work

Royal Mail often recruit temporary staff. This can be a useful way for you to get some experience and apply for permanent jobs as they come up.

Direct application

You can apply directly for delivery work. You don't need any specific qualifications. You'll need to apply online.

Requirements and restrictions

You'll need to:

  • You may need a driving licence for some jobs.
  • You'll usually need your own transport to get to and from work, as you may not be able to get public transport to suit your shift times.
  • Having your own vehicle may also be necessary for some delivery roles.
  • have a good level of fitness

More information

Further information

You can get more on careers and training in postal work from Royal Mail.

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With experience, you could be promoted to higher grades like supervisor and manager. You could move into parcel deliveries, courier jobs or customer care and administration.

Skills required and how your skills match up

What skills are required?

You'll need:

  • customer service skills
  • to be thorough and pay attention to detail
  • the ability to work on your own
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • the ability to work well with others
  • excellent verbal communication skills
  • knowledge of English language
  • to be able to carry out basic tasks on a computer or hand-held device
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