Annual Salary
£13,000 to £22,000
Average UK salary in 2023 was £34,963
(source Office for National Statistics)
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Swap to Distribution or Logistics or go back to all job sectors
Airport information assistants help passengers in airports.
Average UK salary in 2023 was £34,963
(source Office for National Statistics)
You could work: evenings / weekends / bank holidays; on a rota
There will be
0.5% fewer Airport information assistant jobs in 2027.
On a typical day you may:
In smaller airports you could also:
You could work at an airport.
Your working environment may be crowded.
You can get into this job through:
You could take a college course like a Level 2 Certificate in Aviation Operations which will give you some of the skills and knowledge required for this role.
You'll usually need:
You can complete an intermediate apprenticeship in customer service, or aviation ground operative intermediate apprenticeship for passenger services.
You'll usually need:
You could find work on a temporary or seasonal contract in an airport before being offered a permanent position.
You can apply directly to become an airport information assistant. Most employers would expect you to have a good standard of general education, including GCSEs at grades 9 to 4 (A* to C) in English and maths, or equivalent qualifications.
You'll need to:
Experience in customer service would give you an advantage when looking for work. Foreign language skills might also be useful.
After gaining experience, you could go on to be a supervisor, manager or flight dispatcher.
You'll need: