Retail

Barista

Baristas make and serve coffee in cafes, coffee shop chains, restaurants and hotels.

Annual Salary

£8,000 to £20,000

Average UK salary in 2018 was £29,588
(source Office for National Statistics)

Working hours

40 to 42 variable

You could work: evenings / weekends / bank holidays; on shifts

What's it all about?

Day to day tasks

Your day-to-day duties might include:

  • preparing the coffee shop ready for opening
  • taking customer orders and payments
  • grinding fresh coffee beans
  • preparing and serving sandwiches and cakes
  • cleaning and tidying work areas, equipment and coffee machines
  • creating displays of stock
  • doing stock checks and ordering new stock
  • cleaning and tidying the coffee shop before closing

Working environment

You may need to wear a uniform.

You could work in a coffee shop.

Your working environment may be noisy and hot.

You can get into this job through:

  • a college course
  • an apprenticeship
  • applying directly
College

You could do a college qualification like:

  • Level 1 Award in Introduction to Employment in the Hospitality Industry
  • Level 2 Award in Barista Skills
  • Level 2 Diploma in Food and Beverage Service

Entry requirements

You'll usually need:

  • 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a level 1 course
  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
For more information
Apprenticeship

You can train through a hospitality team member intermediate apprenticeship.

This will usually take 12 months to complete. You'll do on-the-job training and spend time at a college or training provider.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
For more information
Direct application

You can apply directly for jobs. Some employers may prefer you to have experience in customer service or catering.

More information

Further information

You can find out more about becoming a barista from the Hospitality Guild.

With experience, you could become a store manager and then move on to a regional manager role.

You could also become self-employed and set up your own coffee shop.

Skills required and how your skills match up

What skills are required?

You'll need:

  • the ability to work well with others
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • customer service skills
  • sensitivity and understanding
  • the ability to work on your own
  • excellent verbal communication skills
  • a desire to help people
  • the ability to work well with your hands
  • to be able to carry out basic tasks on a computer or hand-held device
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