Retail

Sales administrator

Sales administrators process sales orders and payments, arrange deliveries and offer after-sales support.

Annual Salary

£15,000 to £24,000

Average UK salary in 2018 was £29,588 (source Office for Statistics)

Working hours

40

2%
Future employment

There will be 2% fewer Sales administrator jobs in 2023.
In your local area

What's it all about?

Your day-to-day duties could include:

  • answering customer enquiries over the phone, by email and face to face
  • processing orders, credit checks and payments
  • sending out invoices and other paperwork
  • updating customer records
  • checking stock and re-ordering supplies
  • organising deliveries
  • providing after-sales support
  • typing up documents like letters and reports

There are no set entry requirements.

Sales or administration experience would be helpful. 



You could get into this job through a business and administration, sales or customer service apprenticeship.

£15,000 to £24,000

Starter salary: £15,000 to £19,000

Experienced salary: £20,000 to £24,000

These figures are a guide.

40

You’ll work up to 40 hours a week, Monday to Saturday.

You’ll work in a sales office.

With experience, you could become a sales admin team leader, personal assistant or office manager.

Skills required and how your skills match up

What skills are required?

You’ll need:

  • excellent customer service skills
  • IT skills
  • close attention to detail
My top 5 skills from the skills bank
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