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Property management

Neighbourhood warden

Neighbourhood wardens work in local communities to reduce anti-social behaviour.

Annual Salary

£21,000 to £32,000

Average UK salary in 2023 was £34,963
(source Office for National Statistics)

Working hours

40 to 42 a week

You could work: evenings / weekends / bank holidays; on a rota

0.3%
Future employment

There will be 0.3% more Neighbourhood warden jobs in 2027.

Day to day tasks

As a neighbourhood warden, you could:

  • respond to anti-social behaviour incidents and report crimes
  • issue fixed penalty notices for littering, graffiti and dog fouling
  • support older and vulnerable people in the area
  • attend residents' meetings and take part in community activities
  • make sure empty properties are safe and secure, and report environmental problems
  • share information with agencies like the police, community groups, social landlords and tenants’ associations

Working environment

You may need to wear a uniform.

You could work in the community.

You can get into this job through:

  • an apprenticeship
  • volunteering
  • working towards this role
  • applying directly
Apprenticeship

You could apply for a place on a Community Safety Adviser Level 3 Advanced Apprenticeship, or an Anti-Social Behaviour and Community Safety Officer Higher Apprenticeship.

These can take between 1 and 2 years to complete, and are a mix of learning on the job and study with a training provider.

Entry requirements

To get onto an apprenticeship, you'll find it useful to have:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship
For more information
  • guide to apprenticeships|https://www.gov.uk/apprenticeships-guide
  • equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
Work

You might be able to join an organisation and work your way into this role through training or promotion. Typical employers include housing associations, local authorities and security companies.

Volunteering and work experience

You could search Do-it for volunteering opportunities where you could develop the skills needed to apply for a job as a neighbourhood warden.

Opportunities may be offered by your local council or other organisations working with people with issues like homelessness, substance misuse, or anti-social behaviour.

Direct application

You could apply directly for jobs as a neighbourhood warden. Employers will expect you to have a good general standard of education, and some may look for GCSEs in English and maths. Experience of working with the public will be very useful.

Employers will often focus on your personal qualities and people skills. It may be an advantage to have a clear understanding of the issues faced by the community you'll be working in.

You'll usually have induction training, lasting around 12 weeks, while you get to know your area and the issues you might face.

Requirements and restrictions

You'll need to:

  • You may need to be aged 21 or over and have a driving licence for some jobs. This is so that you can be insured to use a company vehicle.
  • pass enhanced background checks

More information

Further information

You can find out more about being a neighbourhood warden from your local council.

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With experience and training, you could become a senior warden or warden co-ordinator.

You could also apply for positions, such as:housing officer; civil enforcement officer; accommodation warden; community development worker

You may be able to join the police service.

Skills required and how your skills match up

What skills are required?

You'll need:

  • knowledge of public safety and security
  • patience and the ability to remain calm in stressful situations
  • the ability to work well with others
  • customer service skills
  • active listening skills
  • to be flexible and open to change
  • physical fitness and endurance
  • excellent verbal communication skills
  • to be able to carry out basic tasks on a computer or hand-held device
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