Property management

Accommodation warden

Accommodation wardens manage the day-to-day running of services like sheltered housing, youth hostels and student flats.

Annual Salary

£15,000 to £40,000

Average UK salary in 2018 was £29,588 (source Office for Statistics)

Working hours

35 to 37

8%
Future employment

There will be 8% more Accommodation warden jobs in 2024.
In your local area

What's it all about?

Your day-to-day duties could include:

  • allocating and managing accommodation
  • controlling rent arrears
  • inspecting property and arranging for repairs to be carried out
  • supervising catering, cleaning and maintenance staff
  • looking after the welfare of residents
  • checking on health and safety, and conducting risk assessments
  • working with outside agencies, carers and parents
  • dealing with emergencies

You can get into this job through:

  • a college course
  • an apprenticeship
  • working towards this role
  • applying directly

College

You could take a college course before applying for a job. Courses include:

  • Level 2 Certificate in Facilities Services
  • Level 3 Diploma in Health and Social Care

You'll usually need:

  • 2 or more GCSEs at grades 9 to 3 (A* to D) for a level 2 course
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) for a level 3 course

Apprenticeship

You can train for this job through an intermediate housing and property management assistant apprenticeship or an advanced apprenticeship in housing and property management.

You'll usually need:

  • some GCSEs, usually including English and maths, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), usually including English and maths, for an advanced apprenticeship

Work

You could work as a warden's assistant and become qualified through on-the-job training. You could also work your way up by doing customer service courses.

£15,000 to £40,000

Starter salary: £15,000 to £20,000

Experienced salary: £24,000 or more

Your job may include rent-free or reduced rent accommodation.

You may get extra payments for shiftwork and overtime.

These figures are a guide.

35 to 37

You’ll usually work 35 to 37 hours a week, Monday to Friday. In some jobs you may work weekends or provide a 24-hour on-call service.

You may need to travel between sites so it will help to have a driving licence and use of a car.

With experience, you could become an accommodation manager with responsibility for several centres and wardens. You could also work in housing or block management. 

With further study, you could also work in a related field like social work or counselling.

You can find out more about working as a warden from the Chartered Institute of Housing.

Skills required and how your skills match up

What skills are required?

You'll need:

  • customer service skills
  • business management skills
  • administration skills
  • to be thorough and pay attention to detail
  • knowledge of economics and accounting
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • the ability to work well with others
  • to be able to use a computer and the main software packages competently
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