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Property management

Accommodation warden

Accommodation wardens manage the day-to-day running of services like sheltered housing, youth hostels and student flats.

Annual Salary

£19,000 to £28,000

Average UK salary in 2022 was £33,200
(source Office for National Statistics)

Working hours

37 to 40 a week

You could work: evenings / weekends; at short notice

5.4%
Future employment

There will be 5.4% more Accommodation warden jobs in 2027.

Day to day tasks

In your day-to-day duties you could:

  • allocate and manage accommodation
  • control rent arrears
  • inspect property and arrange for repairs to be carried out
  • supervise catering, cleaning and maintenance staff
  • look after the welfare of residents
  • check on health and safety, and do risk assessments
  • work with outside agencies, carers and parents
  • deal with emergencies

Working environment

You could work in the community or at an adult care home.

You can get into this job through:

  • a college course
  • an apprenticeship
  • working towards this role
  • applying directly
College

You could take a college course before applying for a job. Courses include:

  • Level 2 Certificate in Facilities Services
  • Level 2 Certificate in Housing Practice
  • Level 3 Diploma in Health and Social Care

Entry requirements

You'll usually need:

  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course
For more information
Apprenticeship

You can train for this job through:

  • an intermediate housing and property management assistant apprenticeship
  • an advanced apprenticeship in housing and property management

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
For more information
Work

You could work as a warden's assistant and become qualified through on-the-job training. You could also work your way up by doing customer service courses.

Volunteering and work experience

You could start as a volunteer warden, for example, if you want to work with the Youth Hostel Association.

Direct application

To apply directly, you'll usually need some GCSEs or equivalent, including English and maths.

You'll also find it helpful to have paid or unpaid experience of working with vulnerable groups and experience of working in a care setting.

Requirements and restrictions

You'll need to:

More information

Further information

You can find out more about working as a warden from:Chartered Institute of Housing; Think Care Careers

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With experience, you could become an accommodation manager with responsibility for several centres and wardens. You could also work in housing or block management.

With further study, you could work in a related area like social work or counselling.

You can find out more about working as a warden from the Chartered Institute of Housing.

Skills required and how your skills match up

What skills are required?

You'll need:

  • customer service skills
  • business management skills
  • administration skills
  • to be thorough and pay attention to detail
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • excellent verbal communication skills
  • the ability to work well with others
  • the ability to use your initiative
  • to be able to use a computer and the main software packages competently
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