Hotels

Hotel manager

Hotel managers are in charge of the day-to-day running of a hotel.

Annual Salary

£20,000 to £60,000

Average UK salary in 2018 was £29,588 (source Office for Statistics)

Working hours

35 to 40

3%
Future employment

There will be 3% more Hotel manager jobs in 2024.
In your local area

What's it all about?

You'll deal with everything from budgeting and marketing to staff recruitment and building maintenance.

You'll be responsible for:

  • setting budgets and forecasting income
  • deciding business targets and marketing
  • fire safety and building security
  • licensing regulations as they relate to the hotel
  • overseeing larger corporate bookings and events
  • managing staffing and resources
  • organising building maintenance
  • dealing with customer complaints and comments
  • in charge of health and safety, including environmental health

In larger hotels, department managers would report to you. These departments might include housekeeping, event management, human resources, catering and maintenance.

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role

University

You can complete a qualification like a foundation degree, higher national diploma or degree and enter hotel management through a management trainee scheme.

Relevant subjects include:

  • hotel management
  • hospitality management
  • hospitality business management
  • international hotel management

You'll usually need:

  • 1 or 2 A levels for a foundation degree or higher national diploma
  • 2 to 3 A levels for a degree

Apprenticeship

You can train to be a hotel manager through an advanced apprenticeship in hospitality or a higher apprenticeship in hospitality management. 

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), usually including English and maths, for an advanced apprenticeship
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent qualifications, for a higher or a degree apprenticeship

Work

You may get into this job by starting in a junior position like front of house manager or events manager. You could apply for promotion as you get more experience.

Further information

Professional and industry bodies

You could join the Institute of Hospitality for professional development and networking opportunities.

You can find out more about careers in hotel management from the Hospitality Guild.


£20,000 to £60,000

Starter salary: £20,000 to £35,000

Experienced salary: £40,000 to £50,000

These figures are a guide.

35 to 40

Your working day will usually be office hours, 9am to 5pm, but early starts, evenings and weekends are possible. You may have to travel to meet suppliers, contractors or corporate clients.

Your career prospects will depend on the size of the business, your experience and whether you are willing to relocate.

In larger hotel chains, you could move into regional management or specialise in areas like corporate finance or training. You may also have the chance to work overseas with an international hotel group.

Skills required and how your skills match up

What skills are required?

You'll need:

  • persistence and determination
  • the ability to use your initiative
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • to be flexible and open to change
  • customer service skills
  • knowledge of human resources and employment law
  • business management skills
  • to be able to use a computer and the main software packages competently
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