Finance & accounting

Money adviser

Money advisers help people whose debts have become too large or difficult for them to handle.

Annual Salary

£18,000 to £28,000

Average UK salary in 2018 was £29,588 (source Office for Statistics)

Working hours


Future employment

There will be 5% more Money adviser jobs in 2024.
In your local area

What's it all about?

Your day-to-day duties may include:

  • talking to clients about their money problems
  • helping clients feel at ease
  • looking at income and outgoings
  • carrying out a benefits check and supporting benefit claims
  • working out a sensible budget
  • helping put debts in order of importance
  • talking with creditors to sort out a practical repayment plan
  • gaining the client’s agreement to any repayment plan
  • talking about other options like bankruptcy and what happens in court
  • taking the place of clients in court when asked to do so
  • keeping records

There are no set requirements, but you should have a reasonable standard of English and maths.

The most common way into this career is to volunteer in an advice centre. You’ll often start with giving general advice, then train in money advice once you have more experience.

You’ll usually need at least a year’s experience as a volunteer before you can apply for paid work as a money adviser.

You could also move into this role if you have experience in:

  • consumer advice
  • welfare rights
  • debt recovery for a bank, council, utility company or similar organisation

It may help if you can speak a minority community language.

£18,000 to £28,000

Starter salary: £18,000 to £20,000

Experienced salary: £21,000 to £25,000

These figures are a guide.


You’ll usually work standard office hours, Monday to Friday, although some jobs may involve evening or Saturday sessions. Part-time work may be available.

You could spend your day speaking to clients in an advice centre or office, or visiting outreach centres or clients’ homes to give advice. You may occasionally need to attend court.

With experience you could become a specialist caseworker, or be promoted to a team leader or management post.

Skills required and how your skills match up

What skills are required?

You’ll need:

  • the ability to put people at ease and build trust
  • good negotiation skills to deal with creditors and courts
  • confidence with numbers
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