Annual Salary
£18,000 to £35,000
Average UK salary in 2023 was £34,963
(source Office for National Statistics)
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Swap to Admin, HR, legal or Sales & marketing or go back to all job sectors
IT support technicians identify and solve software and hardware problems on computers.
Average UK salary in 2023 was £34,963
(source Office for National Statistics)
You could work: evenings / weekends; on shifts
There will be
0.5% more IT support technician jobs in 2027.
You could:
You could work in an office, at a client's business or in a contact centre.
You can get into this job through:
You could take a college course in computing or IT support, like a:
You may need:
You may be able to get into this job by doing an advanced apprenticeship, such as:
You'll usually need:
You could get started as a trainee technician and do qualifications while you work. You'll need some IT skills to get a trainee job.
You may also find it useful to get an industry standard certification like:CompTia A+; Microsoft Certified Solutions Associate; ITIL
You can find out more about working in IT support from techskills and The Chartered Institute for IT.
With experience, you could become a manager or senior IT support technician. You could teach in further education or move into technical sales.
With training, you could move to a similar job, such as:network engineer; database administrator; business analyst; systems analyst; IT security co-ordinator; IT project management
You can find out more about working in IT support from Tech Future Careers and The Chartered Institute for IT.
You'll need: