Annual Salary
£18,000 to £35,000
Average UK salary in 2023 was £34,963
(source Office for National Statistics)
Swap to Childcare or Training or go back to all job sectors
Swap to Childcare or Training or go back to all job sectors
IT support technicians identify and solve software and hardware problems on computers.
Average UK salary in 2023 was £34,963
(source Office for National Statistics)
You could work: evenings / weekends; on shifts
There will be
0.5% more IT support technician jobs in 2027.
You could:
You could work in an office, at a client's business or in a contact centre.
You can get into this job through:
You could take a college course in computing or IT support, like a:
You may need:
You may be able to get into this job by doing an advanced apprenticeship, such as:
You'll usually need:
You could get started as a trainee technician and do qualifications while you work. You'll need some IT skills to get a trainee job.
You may also find it useful to get an industry standard certification like:CompTia A+; Microsoft Certified Solutions Associate; ITIL
You can find out more about working in IT support from techskills and The Chartered Institute for IT.
With experience, you could become a manager or senior IT support technician. You could teach in further education or move into technical sales.
With training, you could move to a similar job, such as:network engineer; database administrator; business analyst; systems analyst; IT security co-ordinator; IT project management
You can find out more about working in IT support from Tech Future Careers and The Chartered Institute for IT.
You'll need: