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Neighbourhood warden

Neighbourhood wardens work in local communities to reduce anti-social behaviour.

Annual Salary

£20,000 to £30,000

Average UK salary in 2022 was £33,200
(source Office for National Statistics)

Working hours

40 to 42 a week

You could work: evenings / weekends / bank holidays; on a rota

Future employment

There will be 0.3% more Neighbourhood warden jobs in 2027.

Day to day tasks

You could:

  • respond to anti-social behaviour incidents
  • report crime to the police
  • tell the council and other authorities about environmental problems
  • issue fixed penalty notices for litter, graffiti and dog fouling
  • make sure empty properties are safe and secure
  • support older and vulnerable people in the area
  • get involved in community activities
  • visit schools and attend community and resident meetings
  • share information with other agencies like the police, community groups, social landlords and tenants’ associations

Working environment

You may need to wear a uniform.

You could work in the community.

You can get into this job through:

  • an apprenticeship
  • volunteering
  • applying directly

You could take:

  • a community safety adviser advanced apprenticeship
  • an anti-social behaviour and community safety officer higher apprenticeship

Entry requirements

To get onto an apprenticeship, you'll find it useful to have:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
For more information

You could work your way into this role from other positions within housing associations, the local authority or security companies working for housing providers.

Volunteering and work experience

You could search Do-it for volunteering opportunities where you could develop the skills needed to get a job as a neighbourhood warden.

Opportunities may be offered by your local council or other organisations working with people with issues like homelessness, substance misuse, or anti-social behaviour.

Direct application

You may not need any qualifications to become a neighbourhood warden, although some employers may prefer you to have a good general standard of education with GCSEs in English and maths, and experience of working with the public.

Employers will often focus on your personal qualities and people skills. It may be an advantage to have a clear understanding of the issues faced by the community you will be working in.

You'll usually have induction training, lasting around 12 weeks, while you get to know your area and the issues you might face.

Requirements and restrictions

You'll need to:

  • Some employers will ask for you to have a driving licence and be aged 21 or over so that you can drive a company vehicle. Other employers would only ask that you're able to ride a bicycle supplied by them.
  • pass enhanced background checks

More information

Further information

You can find out more about becoming a neighbourhood warden from your local council.

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With experience, you could become an assistant head warden, senior warden, or warden coordinator.

Skills required and how your skills match up

What skills are required?

You'll need:

  • knowledge of public safety and security
  • patience and the ability to remain calm in stressful situations
  • the ability to work well with others
  • to be thorough and pay attention to detail
  • active listening skills
  • customer service skills
  • concentration skills
  • to be flexible and open to change
  • physical fitness and endurance
  • to be able to carry out basic tasks on a computer or hand-held device
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