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Tourism

Cruise ship steward

Cruise ship stewards clean and service cabins on board cruise ships.

Annual Salary

Variable

Average UK salary in 2023 was £34,963
(source Office for National Statistics)

Working hours

36 to 40 seasonal

You could work: evenings / weekends / bank holidays; on shifts

1.4%
Future employment

There will be 1.4% more Cruise ship steward jobs in 2029.

Day to day tasks

As a cruise ship steward you'll:

  • show guests to their cabins
  • take food and drink orders
  • make beds and vacuum floors
  • supply fresh linen and towels
  • replace mini bar items and provide a bill
  • replace stocks and supplies

Working environment

You may need to wear a uniform.

You could work on a cruise ship.

You can get into this job through:

  • a college course
  • applying directly
College

You could gain some of the skills and knowledge you need in this role by doing a college course in:

  • hospitality and catering
  • customer service
  • cleaning and support services

Direct application

You can apply to work as a cruise ship steward directly with cruise lines, or through specialist recruitment agencies.

There are no formal requirements, but experience of working in a hotel, restaurant or bar can be useful. GCSEs in English and maths will also be helpful.

Customer service is an important part of the role, so most cruise liners will expect you to have worked in a customer service job before.

As you'll be travelling around the world, it may be helpful if you can speak a second language.

More information

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With experience, you could progress to a supervisor post, like assistant housekeeper or head steward.

You could also move into other areas, like working as a croupier in the casino, restaurant work or entertainment.

Skills required and how your skills match up

What skills are required?

You'll need:

  • customer service skills
  • to be thorough and pay attention to detail
  • excellent verbal communication skills
  • the ability to accept criticism and work well under pressure
  • sensitivity and understanding
  • the ability to work well with others
  • active listening skills
  • a desire to help people
  • to be able to carry out basic tasks on a computer or hand-held device
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