Retail

Mortgage adviser

Mortgage advisers help people find, and apply for mortgages.

Annual Salary

£22,000 to £70,000

Average UK salary in 2018 was £29,588
(source Office for National Statistics)

Working hours

36 to 38 a week

You could work: evenings / weekends / bank holidays; on shifts

5%
Future employment

There will be 5% more Mortgage adviser jobs in 2024.
In your local area

What's it all about?

Day to day tasks

Your day-to-day duties may include:

  • advising clients on the homebuying process
  • finding out about your client's finances
  • explaining the different types of mortgage
  • explaining about repayments and mortgage protection
  • offering a number of mortgage options for the client to choose from
  • selling related financial products like buildings or life insurance
  • helping the customer complete the mortgage application
  • meeting sales targets
  • dealing with estate agents, valuers and mortgage lenders
  • keeping up-to-date with new mortgage products and any changes in the law

Working environment

You could work at a client's business, in an office or at a client's home.

You can get into this job through:

  • an apprenticeship
  • working towards this role
  • applying for a trainee scheme
Apprenticeship

You could train through an advanced apprenticeship as a mortgage adviser.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
For more information
Work

You could work your way up from a customer service adviser role in a bank or building society, or as a mortgage administrator in a firm of brokers.

You could then progress into giving mortgage advice as you gain experience and suitable qualifications.

Other routes

You could apply for a mortgage adviser training scheme run by banks and building societies. It will help if you have GCSEs in English and maths, and some relevant work experience in customer service, sales or finance.

You'll need to take a qualification in mortgage advice that is recognised by the Financial Conduct Authority.

You would develop your skills through a mixture of learning on the job, and studying for an industry-regulated qualification through your employer.

Requirements and restrictions

You'll need to:

More information

Professional and industry bodies

You could join the The London Institute of Banking and Finance, the Chartered Insurance Institute and the Chartered Banker Institute, for professional development and networking opportunities.

Further information

You can find out more about careers in the finance industry through The London Institute of Banking and Finance and the Chartered Banker Institute.

With experience, you could manage a team of mortgage advisers, or you could choose to become a self-employed independent adviser.

You could also take further qualifications to become a financial adviser.

Skills required and how your skills match up

What skills are required?

You'll need:

  • customer service skills
  • maths knowledge
  • the ability to accept criticism and work well under pressure
  • to be thorough and pay attention to detail
  • ambition and a desire to succeed
  • the ability to use your initiative
  • analytical thinking skills
  • excellent verbal communication skills
  • knowledge of English language
  • to be able to use a computer and the main software packages competently
My top 5 skills from the skills bank
Please sign in to compare your skills to this job. Sign in

To save or view your choices and results you must sign in or register (takes 1 minute).

Sign in Register