Retail

Betting shop cashier

Betting shop cashiers work in high street bookmakers' shops, serving customers and handling bets.

Annual Salary

£13,000 to £45,000

Average UK salary in 2018 was £29,588 (source Office for Statistics)

Working hours

38 to 40

4%
Future employment

There will be 4% fewer Betting shop cashier jobs in 2024.
In your local area

What's it all about?

You’ll usually work in a high street shop, for a chain of bookmakers.

Your day-to-day tasks may include:

  • welcoming customers and offering refreshments
  • explaining odds and different ways of betting
  • using computerised systems to take bets and pay out winnings
  • making sure the satellite TV, video and digital display systems are working
  • keeping the shop clean and tidy and stocked with betting slips, pens and odds sheets
  • giving information about products like gaming machines
  • reporting any suspicious betting patterns or under-age gambling to the shop manager
  • balancing takings after the shop closes for the day

Your busiest times will be when there are sporting events, elections and the run-up to Christmas.

You can get into this job through:

  • a college course
  • an apprenticeship
  • applying directly

College

You may be able to start by doing a qualification that could help you to find work.

Relevant qualifications include:

  • Level 1 Certificate in Customer Service
  • Level 2 Certificate in the Structure of the Horseracing Industry

You'll usually need:

  • 2 or fewer GCSEs at grades 3 to 1 (D to G) for a level 1 course
  • 2 or more GCSEs at grades 9 to 3 (A* to D) for a level 2 course

Apprenticeship

You can get into this job through a retailer intermediate apprenticeship.

You'll usually need:

  • some GCSEs, usually including English and maths, for an intermediate apprenticeship

Direct application

You can apply directly to bookmakers. Experience in retail sales, customer service and handling cash would be helpful.

You'll usually need GCSEs at grades 9 to 4 (A* to C) in English and maths. Some employers may include a maths test as part of their recruitment process.

Further information

You can find out more about working in the betting industry from the Association of British Bookmakers.

£13,000 to £45,000

Starter salary: £13,000

Experienced salary: £15,000 to £25,000

These figures are a guide.

38 to 40

Betting shops usually open around 8am and may stay open until 10pm, 7 days a week, including bank holidays. Some many close earlier on Sundays.

In a full-time job you’ll usually work 5 days out of 7, usually including Saturday. You’ll often work long hours behind the till. You may need to wear a uniform.

With experience, you may be able to progress to assistant manager, deputy manager or shop manager. From there you could move on to managing multiple shops.

You could also choose to go into telephone, mobile or online betting. If you have language skills, you may find opportunities in overseas betting.

Skills required and how your skills match up

What skills are required?

You'll need:

  • customer service skills
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • the ability to work well with others
  • to be flexible and open to change
  • the ability to accept criticism and work well under pressure
  • maths knowledge
  • excellent verbal communication skills
  • to be able to carry out basic tasks on a computer or hand-held device
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