Ambulance care assistant

Ambulance care assistants take patients to and from hospital for appointments.

Annual Salary

£15,250 to £19,750

Average UK salary in 2018 was £29,588 (source Office for Statistics)

Working hours

37 to 40

Future employment

There will be 6% more Ambulance care assistant jobs in 2023.
In your local area

What's it all about?

Day-to-day tasks

Your day-to-day tasks could include:

  • helping patients out of their home and into the ambulance (it may involve lifting)
  • helping patients settle back home after their appointments
  • using a radio to keep in touch with the ambulance control room
  • checking and maintaining the ambulance and its equipment
  • keeping accurate records of journeys

Working environment

You could work on an ambulance.

Your working environment may be physically and emotionally demanding.

You may need to wear a uniform.

You can get into this job through:

  • an apprenticeship
  • applying directly


You could get into this job through an advanced apprenticeship as an ambulance support worker.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), usually including English and maths, for an advanced apprenticeship

Volunteering and experience

You may have an advantage if you've worked or volunteered in a health or social care role. You could contact the voluntary services co-ordinator at your local NHS trust for advice about this.

First aid work would also be useful, for example with St John Ambulance or the British Red Cross.

Direct application

You can apply directly for jobs. You'll need:

  • driving experience
  • the ability to read maps and knowledge of the local area
  • experience of working with the elderly or disabled people

Some ambulance services may ask you for 4 GCSEs, including English, maths and a science at grades 9 to 4 (A* to C), or equivalent.

If you passed your test after 1996, you may need an extra driving qualification for larger vehicles and for carrying passengers.

Health Careers has more information about a career as an ambulance care assistant.

£15,250 to £19,750

Starter salary: £15,250 to £18,000

Experienced salary: £16,750 to £19,750

You'll get extra allowances for shift work and overtime.

These figures are a guide.

37 to 40

You'll usually work 37.5 hours a week in shifts. Shifts include evenings, weekends and bank holidays.

You may work alone or in a 2-person team, in a car or in an adapted ambulance. You'll spend a lot of time driving in one area.

The work can be physically and emotionally demanding.

You'll wear a uniform and protective clothing.

With experience, you could become a team leader or supervisor. You could also become an emergency care assistant or apply to be a student paramedic.

You could also move into personnel, training, health and safety, or operations management.

Skills required and how your skills match up

What skills are required?

You'll need:

  • sensitivity and understanding
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • customer service skills
  • the ability to work well with others
  • the ability to accept criticism and work well under pressure
  • excellent verbal communication skills
  • thinking and reasoning skills
  • to be able to carry out basic tasks on a computer or hand-held device

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