Ambulance care assistant

Ambulance care assistants take patients to and from hospital for appointments.

Annual Salary

£19,737 to £21,142

Average UK salary in 2018 was £29,588
(source Office for National Statistics)

Working hours

43 to 45 a week

You could work: evenings / weekends / bank holidays; on shifts

Future employment

There will be 8% more Ambulance care assistant jobs in 2024.
In your local area

What's it all about?

Day to day tasks

You may:

  • help patients out of their home and into the ambulance (it may involve lifting)
  • settle patients back at home after their appointments
  • use a radio to keep in touch with the ambulance control room
  • check and maintain the ambulance and its equipment
  • keep accurate records of journeys

Working environment

You may need to wear a uniform.

You could work on an ambulance.

Your working environment may be physically and emotionally demanding.

You can get into this job through:

  • an apprenticeship
  • applying directly

You could get into this job through an advanced apprenticeship as an ambulance support worker.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
For more information
Volunteering and work experience

You may have an advantage if you've worked or volunteered in a health or social care role. You could contact the voluntary services co-ordinator at your local NHS trust for advice about this.

First aid work would also be useful, for example with St John Ambulance or the British Red Cross.

Direct application

You can apply directly for jobs. You'll need:

  • driving experience
  • the ability to read maps and knowledge of the local area
  • experience of working with the elderly or disabled people

Some ambulance services may ask you for 4 GCSEs, including English, maths and a science at grades 9 to 4 (A* to C), or equivalent.

If you passed your test after 1996, you may need an extra driving qualification for larger vehicles and for carrying passengers.

Requirements and restrictions

You'll need to:

More information

Further information

You can find out about becoming an ambulance care assistant from Health Careers.

With experience, you could become a team leader or supervisor. You could also become an emergency care assistant or apply to be a student paramedic.

You could also move into personnel, training, health and safety, or operations management.

Skills required and how your skills match up

What skills are required?

You'll need:

  • sensitivity and understanding
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • customer service skills
  • the ability to work well with others
  • the ability to accept criticism and work well under pressure
  • excellent verbal communication skills
  • thinking and reasoning skills
  • knowledge of English language
  • to be able to carry out basic tasks on a computer or hand-held device
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