Skip to content

Hotels

Housekeeper

Housekeepers organise hotel staff to make sure that all the rooms are kept clean and tidy.

Annual Salary

£14,500 to £25,000

Average UK salary in 2022 was £33,200
(source Office for National Statistics)

Working hours

38 to 40 a week

You could work: evenings / weekends / bank holidays; on shifts

0.5%
Future employment

There will be 0.5% fewer Housekeeper jobs in 2027.

Day to day tasks

In this role you could:

  • prepare shift rotas and allocate daily cleaning duties to room attendants
  • inspect rooms to make sure that standards have been met
  • record any faults or damage and make arrangements for repairs
  • recruit, train and supervise staff
  • work closely with other department heads and the general manager

Working environment

You could work in a hotel, at a health spa or at a fitness centre.

Your working environment may be physically demanding.

You can get into this job through:

  • a college course
  • an apprenticeship
  • working towards this role
College

You could take a college course to get some of the skills needed in this job. Courses include:

  • Level 2 Certificate in Hospitality and Catering Principles (Housekeeping)
  • Level 2 Certificate in Hospitality Industry Skills (Housekeeping)
  • Level 3 Award in Hospitality Supervision and Leadership Principles

Entry requirements

You'll usually need:

  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course
For more information
Apprenticeship

You can get into this job through a hospitality supervisor advanced apprenticeship.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
For more information
Work

You may be able to work your way up from room attendant or floor manager, if you show you have the necessary skills.

Direct application

You may be able to apply directly if you have experience of working in other roles in the hospitality industry, customer service or supervisory experience.

More information

Career tips

You might have an advantage if you have a background in customer service, cleaning or portering.

Further information

You can find out more about how to become a housekeeper from Caterer.com.

Showing jobs in:
View all vacancies in this region

You could progress to head housekeeper or accommodation manager.

You could move into a related hotel job, like front-of-house manager, training manager, or domestic services management.

Skills required and how your skills match up

What skills are required?

You'll need:

  • persistence and determination
  • the ability to use your initiative
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • to be flexible and open to change
  • customer service skills
  • knowledge of human resources and employment law
  • business management skills
  • the ability to sell products and services
  • to be able to carry out basic tasks on a computer or hand-held device
My top 5 skills
Please sign in to compare your skills to this job. Sign in

To save or view your choices and results you must sign in or register (takes 1 minute).

Sign in Register