Customer services


Stockbrokers manage their clients' investments by trading stocks, shares and other financial products to get the best return.

Annual Salary

£24,000 to £125,000

Average UK salary in 2018 was £29,588 (source Office for Statistics)

Working hours

50 to 60

What's it all about?

You’ll usually work in an investment bank or for a firm of stockbrokers. You may provide services to fund managers and other financial institutions, or deal directly with retail investors.

There are 3 areas in which you can work. You might specialise in 1, or offer all 3:

  • discretionary – managing all your clients’ investments, buying and selling shares on the stock market on their behalf
  • advisory – advising clients about various investment options
  • execution only – buying and selling only when clients ask you to

There are also 3 types of stockbroker:

  • full service – delivering personalised research and recommending investments
  • discount – sending recommended lists without details of the research behind them
  • online – providing tools and information for knowledgeable clients to choose stocks

However you work, you’ll be:

  • researching markets and the latest trading figures
  • working closely with investment analysts
  • generating new business and developing close relationships
  • calling clients to manage and review their portfolios, and advising on risks
  • giving presentations to clients
  • instructing stock market traders, to achieve the best market prices
  • meeting profit, new business and retention targets
  • keeping up to date with tax and financial legislation

In larger companies, you may specialise in investing in certain markets such as technology or finance, or in specific regions such as the Far East.


You could start by doing a degree in a relevant subject like:

  • management
  • business
  • economics
  • finance
  • maths

You'll usually need:

  • 2 to 3 A levels for a degree

You’ll usually need at least a 2:1 degree to get onto a graduate training programme. There's a lot of competition for places, so it will help if you have some relevant work experience. A lot of graduates also have a postgraduate qualification like a Masters of Business Administration (MBA).


You may be able to get into this job through an investment specialist higher apprenticeship or financial services professional degree apprenticeship.

You'll usually need:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent qualifications, for a higher or a degree apprenticeship

Other Routes

The most common route into this job is through a graduate training programme with an employer.

Companies usually recruit graduates through university job fairs. Summer internships are sometimes offered by the larger firms. Some firms will then select graduates to start when their degree finishes.

You may be able to move into stockbroking from a background in financial services. Previous sales experience can also help.

£24,000 to £125,000

Starter salary: £24,000 to £40,000

Experienced salary: £50,000 to £70,000

Many jobs offer extra benefits like private dental or health care.

Annual bonuses are common in stockbroking and are based on personal and company performance.

These figures are a guide.

50 to 60

You'll work long hours, typically 7am to 6.30pm, Monday to Friday. If you work with commodities or Asian markets, your hours will need to fit in with different time zones.

You'll usually work in a large, open-plan office, working at a computer and on the telephone. Most jobs are in the City of London.

It's a very competitive environment.

With experience and a good track record you could progress to become a trader, relationship manager or fund manager.

You could also become a partner or set up your own business.

The Chartered Institute for Securities & Investment (CISI) and the Chartered Financial Analysts Society of the UK (CFA Society UK) have information on jobs and training.

You'll need to be registered as an 'approved person' by the Financial Conduct Authority (FCA).

Skills required and how your skills match up

What skills are required?

You'll need:

  • excellent communication, negotiation and organisational skills
  • the ability to understand and quickly analyse complex information
  • excellent maths, IT and research skills
  • decision-making ability under pressure
  • foreign language skills, if you want to work with overseas clients and markets
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