Customer services

You can get into this job through:

• a university course
• an apprenticeship
• working towards this role
• training with a professional body

University

You could take a degree before applying to join a company's management training scheme. Most subjects are accepted but you may have an advantage if you study:

• business management
• financial services
• marketing
• maths

Entry requirements

You'll usually need:

• 2 to 3 A levels, or equivalent, for a degree

For more information

• equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
• student finance for fees and living costs|https://www.gov.uk/student-finance
• university courses and entry requirements|https://www.ucas.com/

Apprenticeship

You may be able to get into this job by doing an insurance professional higher apprenticeship, or degree apprenticeship for senior insurance professionals.

These take between 24 to 36 months to complete with a mix of workplace learning and study.

Entry requirements

You'll usually need:

• 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

For more information

• equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
• guide to apprenticeships|https://www.gov.uk/apprenticeships-guide

Work

You could start as an insurance technician, underwriter or junior account handler and work your way up through training and promotion.

Other routes

You could study for qualifications from the Chartered Insurance Institute (CII).

The CII qualifications offer study units relevant to the insurance areas you specialise in, for example marine, commercial or general insurance. Examples of qualifications include:

• CII Level 3 Certificate in Insurance
• CII Diploma in Insurance
• CII Advanced Diploma in Insurance

More information

Professional and industry bodies

You could join the Chartered Insurance Institute for professional development and training opportunities.

Further information

You can find out more about working in insurance from the Chartered Insurance Institute and Step Forward.

View all vacancies in this region

With experience and a good track record, you could be promoted into a senior sales or marketing role. You could also move into area management or senior management, supervising other managers and planning company strategies.

You could use your skills from this role in other areas, for example sales, marketing, business development or account handling.