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Customer services

Bus or coach driver Green Job

Bus and coach drivers transport passengers on local, national or overseas journeys.

Annual Salary

£18,000 to £34,000

Average UK salary in 2023 was £34,963
(source Office for National Statistics)

Working hours

45 to 47 variable

You could work: evenings / weekends / bank holidays; away from home

0.2%
Future employment

There will be 0.2% more Bus or coach driver jobs in 2027.

Day to day tasks

In this role you could:

  • take fares
  • check tickets and passes
  • give timetable or route information
  • help passengers who are having difficulty getting on or off the vehicle
  • drive safely and keep to timetables

If you're a coach driver, you may also:

  • greet passengers and check documents
  • load and unload luggage
  • make announcements during the journey
  • make sure passengers are back on board for return journeys, and after scheduled stops
  • keep the coach clean and do basic vehicle checks
  • record driving hours and report any incidents
  • for trips abroad, keep passengers up to date with travel information and deal with border control authorities

Working environment

You may need to wear a uniform.

You could work from a vehicle.

You can get into this job through:

  • an apprenticeship
  • applying directly
Apprenticeship

You can get into this job through a passenger transport driver intermediate apprenticeship.

You will need to hold at least a Category B (car driving licence) to start training.

The apprenticeship typically takes 12 months to complete as a mix of workplace learning and off-the-job study.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
For more information
Direct application

You'll usually apply to bus or coach companies and train on the job.

Most companies will expect you to have a minimum of 1 year's car driving experience.

You would be put through Passenger Carrying Vehicle (PCV) driver training that normally lasts between 1 and 6 weeks.

Your employer would also give you training for the Certificate of Professional Competence or Driver CPC.

Requirements and restrictions

You'll need to:

  • Every 5 years you'll need to:take 35 hours of Driver CPC training; renew your bus driving licence if you're aged 45 or over
  • Find out more about applying for your provisional PCV licence.
  • have a Certificate of Professional Competence (CPC) - this is known as the Driver CPC
  • be over 18 years of age
  • have a full driving licence

More information

Further information

You'll find details about the licences and training you'll need on Become a qualified bus driver.

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With experience, you could become a service scheduler, controller or inspector, depot manager or driver training instructor.

You could also set up your own business. For this you'll need the Transport Manager CPC in Passenger Transport. This could be done through a local training provider.

How does this job help to address the impacts of climate change and protect wildlife and nature in the West of England?

More bus and coach drivers will be needed as the reliance on car journeys is replaced by an increase in the uptake of public transport. There will be 500,000 new bus journeys per year by 2025/6 through the development of a regional bus network across the West of England.

Apprenticeships you may be able to take with local employers

  • Level 2 Passenger transport driver - bus, coach and tram

Click here to search for a local apprenticeship

Click here for an explanation of the different course and apprenticeship levels.

Local employers 

  • First Bus
  • Travel West

For more local employment opportunities see the 'Live job vacancies by region' section above.

Skills required and how your skills match up

What skills are required?

You'll need:

  • customer service skills
  • knowledge of public safety and security
  • to be thorough and pay attention to detail
  • patience and the ability to remain calm in stressful situations
  • knowledge of transport methods, costs and benefits
  • the ability to work well with others
  • the ability to operate and control equipment
  • the ability to accept criticism and work well under pressure
  • sensitivity and understanding
  • to be able to carry out basic tasks on a computer or hand-held device
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