Admin, HR, legal

Quality assurance manager

Quality assurance managers make sure a company's products and services meet and maintain set standards.

Annual Salary

£23,000 to £55,000

Average UK salary in 2018 was £29,588 (source Office for Statistics)

Working hours

35 to 40

Future employment

There will be 4% more Quality assurance manager jobs in 2024.
In your local area

What's it all about?

Quality managers work in most industries. You may work for large companies, public sector organisations or management consultancies.

Typically, you'll be:

  • using quality methods and software to analyse and improve quality or productivity
  • reviewing existing policies and planning how to improve quality management systems (QMS)
  • looking at any areas of weakness and recommending ways to improve
  • inspecting and testing products and production processes
  • measuring performance and making sure policies and procedures meet national and international quality standards
  • training staff
  • reviewing and assessing the effectiveness of change
  • managing a team of quality control technicians


You could do a degree or postgraduate qualification in:

  • production management
  • business studies
  • human resources management
  • business administration

You may need a degree that is specific to the industry you want to work in, like:

  • science
  • construction
  • engineering
  • pharmaceuticals

You'll usually need:

  • 2 to 3 A levels for a degree
  • a degree in any subject for a postgraduate course

Other Routes

You'll need experience in project management and quality control for the industry you work in.

An HND, degree or postgraduate qualification in quality management or business studies may be helpful. For certain industries, you may also need a specific qualification for that industry.

You may be able to join a company's management trainee scheme. In manufacturing, engineering or science, you could start as a quality control technician and work your way up to a management role.

£23,000 to £55,000

Starter salary: £23,000 to £35,000

Experienced salary: £40,000 to £50,000

These figures are a guide.

35 to 40

You'll usually standard work office hours Monday to Friday, but in manufacturing you might work shifts covering 7 days a week. Fixed-term contracts are common for project work.

You'll be based in an office, but in manufacturing you might spend time checking work in a quality control lab or on a factory production line.

You could work as a quality control assistant and move into quality assurance management by doing training on the job, for example through the Chartered Quality Institute.

An understanding of British quality standards and working methods will be useful when applying for jobs in quality control.

Knowledge of business improvement methods like lean management and Six Sigma will also be helpful.

With experience, you could move into senior management or work as a freelance consultant.

Other options include careers in health and safety, project management and business analysis.

You can find out more about working in quality management through the Chartered Quality Institute.

Skills required and how your skills match up

What skills are required?

You'll need:

  • negotiating skills
  • planning and project management skills
  • IT and maths ability
  • relevant technical skills (for industries like engineering or manufacturing)
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