User guides for staff

How to get students into their Careerpilot account if they have forgotten the email they used to register or their password

Every year a student’s Careerpilot report, showing their career choices, will move up with them until they are 21.

We want to avoid duplicate records and make sure the students can access and build on their previous choices but, they sometimes forget their passwords and the email they used to register with. Also, some will move provider.

 Here's what you can do if this happens to one of your students